Shipping Policy 📦

Thank you for visiting and shopping at Woopi Wool & Yarn®. Following are the terms and conditions that constitute our Shipping Policy. 

Domestic Shipping Policy (Singapore Only) 

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

All our orders are processed through Singapore Post. 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Singapore Speedpost Standard	1-2 Working Days	Free for orders $20+ otherwise $5
Singapore Speedpost Priority	Same working day	$10
Singapore Speedpost Express	Within 2 hours after confirmation	$15

 

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Woopi Wool & Yarn® is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside Singapore yet.